Only we offer fully automated and transparent management of internet service.
Followings are the additional benefits that ReignICT subscribers enjoy :
1) Automatic Customer Care Portal :
a) online bill can be payment, view billing history, after payment confirmation message comes with the date of expiration in SMS and E-mail.
b) Subscribers can view total internet usages himself.
c) Subscribers can also view the package and speed assigned for him.
d) Subscribers can submit a complain entry, every complain is recorded, how it was solved, how much time it took to get it fixed, everything is recorded.
2) Call Center Facility:
a) Every call of subscriber is recorded, so it is possible to find out any unsolved complained and thus avoid future problems.
b) 6 calls can be received any given time, automatic mode, so that no one will be inaccessible due to the line busy.
3) Office Management:
Our activities have been transparent and dynamic due to different departments with different responsible persons. accounts department, technical support team, network support team, call centers all works flawless as a team.
We want our subscribers to be proud of using the ReignICT Internet, with some other plans being launched from July 2015:
1) Special discount arrangement for shopping in various food shops, fashion houses and online shopping. (As detailed in our Android Apps)
2) Referred to one subscriber in any month, 25% discount for the months bill, Referred to two subscriber 50% discount, Referred to three subscriber 100% discount for that month bill.
Thanks for your interest with us.